1jjjj Privacy Policy

This Privacy Policy ("Policy") describes how 1jjjj ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "Player") who access or use the 1jjjj online gaming platform at 1jjjj.net and any associated services or features.

1jjjj is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles. This Policy applies to all personal data collected through the 1jjjj website, mobile interface, live chat system, email communications, and any other touchpoint through which you interact with 1jjjj as a player based in Pakistan or elsewhere.

This Policy was last updated on January 1, 2026. Where material changes are made, 1jjjj will take reasonable steps to notify Players via the platform or registered email address.

1jjjj collects the following categories of personal data in the course of providing its online gaming services to Pakistani players:

1jjjj collects personal data through the following methods:

• Direct submission: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team via live chat or email.
• Automated technical collection: Data collected automatically when you access the 1jjjj platform, including your IP address, device fingerprint, browser type, and session behaviour, collected via server logs and cookies.
• Payment processors: Transaction reference data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 processors upon completion of a deposit or withdrawal instruction.
• Third-party game providers: Aggregated gaming session data provided by 1jjjj's licensed game suppliers to support fair play verification, responsible gaming monitoring, and dispute resolution.
• Identity verification services: Where 1jjjj uses a third-party KYC verification partner, identity data may be cross-referenced against external databases for authentication purposes.
• Your interactions with responsible gaming tools: Data generated when you set deposit limits, configure session reminders, or request self-exclusion through the 1jjjj platform.

1jjjj uses the personal data it collects for the following specific purposes:

• Account management: To create, maintain, and manage your 1jjjj player account, including updating your registered details and processing account closure requests.
• Identity and age verification: To verify that you meet the 21+ age requirement and that your identity matches the information provided at registration, as required by our licensing obligations.
• Payment processing: To initiate, process, and reconcile PKR deposits and withdrawals via your chosen payment method, including JazzCash, EasyPaisa, and bank transfers.
• Platform delivery: To provide access to cricket betting markets, live casino games, and slot products, and to record your gaming activity for account history and dispute resolution purposes.
• Bonus and promotion administration: To track your eligibility for, and participation in, 1jjjj bonuses, cashback offers, and promotional campaigns, and to apply wagering requirement tracking accurately.
• Responsible gaming compliance: To monitor gaming patterns that may indicate problem gambling behaviour, enforce player-set deposit and loss limits, and administer self-exclusion requests in accordance with our Responsible Gaming Policy.
• Anti-money laundering (AML): To detect, investigate, and report suspicious financial activity as required by applicable AML regulations and 1jjjj's international licensing obligations.
• Fraud prevention: To detect and prevent duplicate accounts, bonus abuse, unauthorised account access, and other forms of platform fraud.
• Customer support: To resolve your queries, investigate complaints, and maintain records of support interactions for quality and audit purposes.
• Marketing communications: Where you have opted in to receive promotional communications, to send you relevant 1jjjj offers, PSL promotions, and platform updates via email or SMS. You may opt out at any time.
• Legal compliance: To comply with applicable laws, respond to regulatory enquiries, and cooperate with law enforcement or licensing authority requests where legally required.

1jjjj processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and 1jjjj — namely, operating your account, processing payments, and delivering gaming services. Without this processing, 1jjjj cannot provide the platform to you.
• Legal obligation: Processing required to comply with applicable legal requirements, including AML obligations, KYC regulatory requirements, and cooperation with licensing authority requests.
• Legitimate interests: Processing carried out for 1jjjj's legitimate business interests where those interests are not overridden by your data protection rights — for example, fraud prevention, platform security monitoring, and responsible gaming pattern analysis.
• Consent: Processing based on your freely given, specific consent — for example, sending marketing communications, or using non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

1jjjj does not sell or rent your personal data to any third party. We share personal data only in the following limited circumstances:

• Payment processors: We share the minimum necessary transaction data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network operators solely to process your deposit and withdrawal instructions in PKR.
• KYC and identity verification partners: Where a third-party verification service is used to authenticate your CNIC or other identity documents, your data is shared with that provider under a data processing agreement that restricts their use of your data to the verification task only.
• Game providers: 1jjjj's licensed game suppliers receive the session and account reference data necessary to deliver game rounds and settle results. Game providers are contractually prohibited from using this data for any purpose beyond game delivery.
• Regulatory and law enforcement authorities: 1jjjj may disclose personal data to its gaming licensing authority, financial intelligence units, or law enforcement agencies where required to do so by applicable law or a valid legal order. 1jjjj will notify Players of such disclosures where legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 1jjjj's business, personal data held by 1jjjj may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy terms applicable following the transaction.
• Professional advisors: 1jjjj may share data with its legal counsel, auditors, or compliance consultants where strictly necessary for them to perform their professional services, subject to appropriate confidentiality obligations.

1jjjj uses cookies and similar tracking technologies on its platform to improve functionality, maintain your session, and analyse platform usage. The following types of cookies are used:

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to use the 1jjjj platform. Disabling analytics or marketing cookies will not affect your ability to access any gaming product or feature.

1jjjj retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your active relationship with 1jjjj, plus a minimum of five years following account closure to satisfy AML record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five years following the completion of the verification process, or longer where required by regulatory obligation.
• Financial transaction records: All PKR deposit and withdrawal records are retained for a minimum of five years in compliance with applicable financial record-keeping requirements.
• Gaming activity logs: Session and betting history is retained for a minimum of three years following each recorded session, and for the full duration of any open dispute.
• Support communications: Live chat transcripts and support emails are retained for a minimum of two years from the date of the interaction.
• Self-exclusion records: Records of self-exclusion requests and responsible gaming tool activations are retained for the duration of the exclusion period plus five years, to prevent circumvention of exclusion through re-registration.
• Marketing preference records: Records of your marketing opt-in or opt-out status are retained for as long as your account exists plus three years, to evidence consent management compliance.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for platform analytics purposes, as it can no longer be linked to any individual player.

1jjjj implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 1jjjj platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Encryption at rest: Sensitive data categories — including KYC documents and financial records — are stored in encrypted form on 1jjjj's secure servers.
• Access controls: Access to personal data within 1jjjj's internal systems is restricted on a strict need-to-know basis. Staff are granted access only to the data categories required to perform their specific role.
• Multi-factor authentication (MFA): All internal 1jjjj administrative accounts that can access player data are protected by multi-factor authentication.
• Penetration testing: 1jjjj's platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident response: 1jjjj maintains a documented data breach response plan. In the event of a data breach that poses a risk to your rights, 1jjjj will notify affected Players and the relevant regulatory authority within the timeframe required by applicable law.

As a 1jjjj player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact 1jjjj support via live chat or email at [email protected]:

• Right of access: You have the right to request a copy of all personal data that 1jjjj holds about you. 1jjjj will provide this data within 30 days of a verified request.
• Right to rectification: If any personal data held by 1jjjj is inaccurate or incomplete, you have the right to request that it be corrected. For account details, many fields can be updated directly through the account settings section of the platform.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Note that this right is subject to 1jjjj's legal obligations — for example, AML record-keeping requirements may prevent full erasure of financial transaction data within the mandatory retention period.
• Right to restrict processing: You may request that 1jjjj restrict the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of 1jjjj's legitimate interests, including direct marketing. Upon receipt of a valid objection to marketing, 1jjjj will cease marketing communications immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

1jjjj's platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on 1jjjj or submitted personal data to us, please contact support immediately via live chat or at [email protected]. We will take immediate steps to verify the situation and, if confirmed, delete the account and all associated personal data without delay.

1jjjj uses a combination of self-declaration at registration and document-based KYC verification to enforce the 21+ age restriction across all player accounts. Age verification checks may be requested at any point during a player's lifecycle on the platform, not only at initial registration.

As an internationally licensed online gaming operator serving Pakistani players, 1jjjj may transfer personal data to servers or service providers located outside Pakistan in the course of delivering its platform. Such transfers may occur in connection with:

• Cloud hosting and server infrastructure used to operate the 1jjjj platform.
• Third-party game providers whose server infrastructure is located in other jurisdictions.
• KYC and identity verification partners operating international verification databases.
• Fraud detection and AML compliance technology providers.

Where personal data is transferred internationally, 1jjjj ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data processing agreements with all third-party recipients that impose data protection obligations consistent with this Policy.

1jjjj reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at this page and will carry the most recent effective date at the top of the document.

Where amendments are material — meaning they significantly change how 1jjjj uses your personal data or your rights in respect of that data — 1jjjj will notify Players via a notice on the platform or by email to your registered address before the changes take effect. Minor amendments, such as formatting clarifications or corrections to non-substantive language, may be made without specific prior notification.

Your continued use of the 1jjjj platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept the revised Policy, you should discontinue use of the platform and contact support to arrange account closure.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 1jjjj is handling your personal data, please contact the 1jjjj support team through any of the following channels:

• Live Chat: Available 24/7 directly on the 1jj jj platform. Live chat is the fastest way to reach the support team for privacy queries, data access requests, and account-related concerns.
• Email: [email protected] — for formal data subject access requests, erasure requests, and written complaints regarding data handling. Email responses are typically provided within 5 business days, and data subject requests are fulfilled within 30 days of identity verification.
• Responsible Gaming & Data Concerns: If your privacy query relates to responsible gaming data — such as self-exclusion records or deposit limit history — please visit the Responsible Gaming page or request to speak with the player welfare team via live chat.

When submitting a data subject request by email, please include your registered username, a clear description of your request, and the category of data it concerns. This will help the 1jjjj team process your request as efficiently as possible and within the required timeframe.